Conditions of Purchase of the CREANDOHOSTELERIA Website
1. INTRODUCTION
This document contains the Conditions that regulate the use of this website and the contract that binds the two parts- You and SILLAS MESAS HOSTELERIA S.L. (Conditions of Purchase of the CREANDOHOSTELERIA Website) (hereinafter the “Conditions”). These Conditions establish the rights and obligations of all users (hereinafter “You” / “your”) and the Purchase Conditions of the CREANDOHOSTELERIA Website (hereinafter “I” / “my” / “the Seller”) in relation to with the products / services offered through this website or any other website to which I can be redirected through a link (hereinafter jointly referred to as the “CREANDOHOSTELERIA Website Purchase Conditions Services”). We kindly ask you to read these Conditions and our Privacy Statement carefully. By using this website or placing an order through it, you agree to be bound by these Conditions and by our Privacy Statement.
These Conditions could be modified, so you should read them before placing each order.
If you have any questions related to the purchase conditions or the privacy policy, you can contact us through the contact form that you will find at the end of these conditions. The domain www.creandohosteleria.es is the property of the CREANDOHOSTELERIA Website Purchase Conditions, with address for this purpose at Rúa Mallou de Abaixo, N54. So you cancel. Santiago de Compostela. CP: 15703 and N.I.F .: B70544762
2. USE OF OUR WEBSITE
These Conditions are the only conditions applicable to the use of this website and supersede any other, except with the express prior written consent of the Seller. These Conditions are important both for you and for the Purchase Conditions of the CREANDOHOSTELERIA Website, since they have been designed to create a legally binding agreement between us protecting your rights as a customer and our rights as sellers. You declare that, when placing your order, you have read and accept these Conditions without reservation.
You agree that:
1. You can only use the website to make legally valid inquiries or orders.
2. You may not make any speculative, false or fraudulent order. If we have reasonable grounds to believe that an order for
of this nature we will be authorized to cancel it and inform the relevant authorities.
3. You are also obliged to provide us in a certain and correct way your email address, postal address and / or other contact information and you agree that we can use this information to contact you if necessary (see my Declaration Of privacy).
4. If you do not provide all the necessary information, we will not be able to process your order.
By placing an order through this website, you guarantee that you are over 18 years of age and that you have the legal capacity to enter into binding contracts.
3. AVAILABILITY OF THE SERVICE
The articles offered through this website will only be available in Spain.
4. HOW THE CONTRACT IS FORMALIZED
This information and the details contained in this website do not constitute an offer to sell, but rather an invitation to do business. There will be no contract between you and the Purchase Conditions of the CREANDOHOSTELERIA Website in relation to any product until your order has been expressly accepted by us (even if the charge has already been made to your account). If your offer is not accepted and a charge has already been made to your account, the amount thereof will be refunded in full. To place an order, you must follow the online purchase procedure and click on “Authorize payment / Place order” depending on the method of payment chosen. After this, you will receive an email acknowledging receipt of your order (the “Order Confirmation”). Keep in mind that this does not mean that your order has been accepted, since it constitutes an offer that you make to the Purchase Conditions of the CREANDOHOSTELERIA Website to buy one or more products. All orders are subject to our acceptance and we will confirm such acceptance by sending you an email in which we will confirm that the product (s) is / are being shipped (the Shipping Confirmation). The contract for the purchase of a product between us (Contract) will be formalized only when we send you the “Shipping Confirmation”.
Only those products listed in the Shipping Confirmation will be the object of the Contract. We will not be obliged to supply you with any other products that may have been ordered until we confirm their shipment in a separate Shipping Confirmation.
5. AVAILABILITY OF THE PRODUCTS
All product orders are subject to their availability and, in this sense, if there are difficulties in terms of their supply, or if there are no items in stock, we reserve the right to provide you with information about quality substitute products. and a value equal to or greater than that you can order. If you do not wish to order these substitute products, any amount that you may have paid will be refunded.
6. REFUSAL TO PROCESS AN ORDER
Conditions of Purchase of the Website CREANDOHOSTELERIA reserves the right to withdraw any Product from this website at any time and / or to remove or modify any material or content thereof. Although every effort will be made to always process all orders, there may be exceptional circumstances that require the refusal of an order to be processed after the Order Confirmation has been sent, and we reserve the right to do so at any time, in our sole discretion.
We will not be liable to you or to any third party for removing any product from this website, regardless of whether said product has been sold or not, removing or modifying any material or content on the website, or for refusing to process an order once the Order Confirmation has been sent to you.
7. RIGHT TO WITHDRAW THE PURCHASE
If you are contracting as a consumer, you may withdraw from the Contract at any time within a period of 14 calendar days from the date of receipt of the products.
Your right to withdraw from the Contract will apply exclusively to those products that are returned in the same conditions in which you received them. The products must be fit for sale, in their original packaging, with all the brochures and guarantees and without signs of deterioration, use or consumption. The shipment must be made carriage paid by the consumer. No refund will be made if the product has been used or if it has suffered any damage, so you should be careful with the product (s) while they are in your possession.
You will not have the right to withdraw from the Contract whose object is the supply of any of the following Products:
1. Goods made according to the specifications of the consumer and user or clearly personalized.
2. Goods that can deteriorate or expire quickly.
3. Sealed goods that are not suitable to be returned for reasons of health protection or hygiene and that have been unsealed after delivery.
4. Goods that after delivery and taking into account their nature have been inseparably mixed with other goods.
5. Goods that the colors and finishes shown may differ from the original tones.
6. Goods that the possible differences in shades due to being different elements will not suppose a reason for claim since the wood is a non-uniform natural product.
Please treat the products with reasonable care while they are in your possession and save the original boxes and packaging in case of return.
This provision does not affect the rights recognized to the consumer by current legislation.
If you are a professional, returns will only be accepted for manufacturing defects or in case of breakage of the merchandise by the transport agency.
If, despite the aforementioned, you (professional) decide to return the merchandise that does not have defects, eighty percent of the sale amount will be returned once the merchandise has been received and reviewed, also discounting the transport costs that we have had to assume.
8. DELIVERY
Notwithstanding the provisions of Clause 5 above and unless extraordinary circumstances occur, an attempt will be made to send the order for the product (s) listed in the Shipment Confirmation before the delivery date that appears in the Shipment Confirmation or well, if no delivery date is specified, within 30 days from the date of the Order Confirmation.
The delay may be due to the following reasons:
1. Customization of products;
2. Specialized articles;
3. Unforeseen circumstances; or
4. Delivery area;
If for any reason the delivery date cannot be met, we will inform you of this circumstance and we will give you a new delivery date.
The delivery will be made by transport companies, hired by hotel table chairs sl or by the manufacturers of the products to be marketed.
For the purposes of these Conditions, it will be understood that the “delivery” has occurred or that the product / s have been “delivered” at the time of signing the receipt of the same at the agreed delivery address.
It is up to the customer to verify the status of the merchandise upon receipt and indicate all anomalies in writing on the delivery receipt of the transport agency and send photographs of the product to info@creandohosteleria.es showing any breakages or damage. Without photographs, no incident will be processed, as well as communicating said incident through the contact form or email. From the receipt of the shipment, you will have 24 hours to make a claim to the Purchase Conditions of the CREANDOHOSTELERIA Website. After that period, we will not be able to attend to these claims free of charge.
9. IMPOSSIBILITY OF DELIVERY
If it is impossible to deliver, your product / s will be returned to the warehouse of the corresponding transport company. The transport company will leave you a note explaining where your package is and how to get it sent again. If you are not going to be at the place of delivery at the agreed time, please contact the transport company indicated in your Shipping Confirmation to arrange delivery on another day.
Keep in mind that the storage and new shipment of your product / s will have an additional cost.
10. TRANSFER OF RISK AND OWNERSHIP
The risks of the Products will be your responsibility from the moment of delivery.
You will acquire ownership of the products when we receive full payment of all amounts due in relation to them, including shipping costs, or at the time of delivery (according to the definition contained in clause 8), if this took place at a later time.
11. PRICE AND PAYMENT
The prices on the website do NOT include VAT, and exclude shipping costs, which will be added to the total amount unless otherwise indicated in the purchase process.
Prices may change at any time, but possible changes will not affect orders for which you have already sent a Shipment Confirmation.
Once you have made your purchases, all the items you want to buy will have been added to your basket and the next step will be to process the order and make the payment. To do it:
1. Click the “View Cart” button at the top of the page.
2. Click on the “Checkout” button.
3. Fill in or check the contact information, the details of your order, the address to which you want the order to be sent and the address to which the invoice will be sent.
4. Enter your credit card details or alternative payment method
5. Click on “Authorize Payment” or “Place Order” if you have chosen the form of payment “Bank transfer”
You can make payment with Visa, Mastercard and American Express cards. To minimize the risk of unauthorized access, your credit card details will be encrypted.
In case of making the payment by card, the payment must be authorized at the time of placing the order. If the payment option selected is bank transfer, this will have to be done for the order to be effective.
By clicking on “Authorize Payment” you are confirming that the credit card is yours.
We will use Verisign to ensure that the payment has been made securely.
Credit cards will be subject to checks and authorizations by their issuing entity, but if said entity does not authorize payment, we will not be responsible for any delay or non-delivery and we will not be able to formalize any Contract with you.
12. VALUE ADDED TAX
In accordance with current regulations, all purchases made through the website will be subject to Value Added Tax (VAT), except those destined for the Canary Islands, Ceuta and Melilla, without prejudice to the application of the corresponding taxes and duties. in accordance with current regulations in each of them.
13. GUARANTEE AND RETURN POLICY
In accordance with the provisions of the Consolidated Text of the General Law for the Defense of Consumers and Users and other complementary laws (TRLGDCU)
Deficiencies caused by negligence, blows, improper use or handling, or materials subject to wear and tear due to normal use are not included.
In those products that have a useful life of less than two years, the warranty period will be that established as the life of said product.
The guarantee will lose its value if any of the data on it or on the proof of purchase is modified, altered or replaced.
Returns in exercise of the right to cancel the purchase.
If you wish to withdraw from the Contract within the period indicated in clause 7 above, you can contact us through the contact form or email. You will be responsible for the shipping cost when returning the products. Keep in mind that if you decide to return the items postage due, we will be authorized to charge you for the expenses you may incur. The return of certain products may entail an additional charge of 10% of the value due to the drills made and adjustments made in the purchased furniture as well as the merchandise handling costs. We remind you that some table references have up to 16 screws with their corresponding holes or drills made in the tabletop, so it must be cut and used for smaller sizes.
If you have any questions, you can contact us through the contact form.
Return the item using or including its original packaging in perfect condition, as well as the instructions, documentation and packaging that may accompany it.
After examining the article, we will inform you if you are entitled to a refund of the amounts paid. The return will be made as soon as possible and, in any case, within a period of 30 days from the date on which you notify your intention to withdraw. The refund will be made on the same credit card that was used to pay for the purchase. You will bear the cost and risk of returning the products to me, as indicated above.
The exchange or return of those products that are not in the same conditions in which you received them, or that have been used beyond the mere opening of the product, will not proceed.
Returns of defective products
In case of defective product you can contact us through the contact form or email.
We will proceed to carefully examine the returned product and we will notify you by e-mail within a reasonable period of time if it is necessary to return or replace it (if applicable). The return or replacement of the item will be made as soon as possible and, in any case, within 30 days following the date on which we send you an email confirming that the return or replacement of the non-compliant item is appropriate.
The rights recognized by current legislation remain safe.
14. LIABILITY AND DISCLAIMER OF LIABILITY
The responsibility of the Purchase Conditions of the CREANDOHOSTELERIA Website in relation to any Product purchased on our website will be strictly limited to the purchase price of said Product.
Nothing in these Purchase Conditions excludes or limits in any way our liability:
1. In the event of death or personal injury caused by our negligence;
2. In case of fraud or fraudulent misrepresentation; or
3. In any matter where it is illegal or unlawful to exclude, limit or attempt to exclude or limit our liability.
Without prejudice to the provisions of the preceding paragraph and to the extent permitted by law, and unless otherwise provided in these Conditions, no liability is accepted for indirect damages that occur as a secondary effect of losses. or major damages, which occur in any way, and whether caused by civil law (including negligence), breach of contract or others, even if they could have been foreseen, including without limitation the following:
1. loss of income or sales;
2. loss of business;
3. loss of profits or loss of contracts
4. loss of anticipated savings;
5. loss of data
6. Loss of management time or office hours.
All product descriptions, information and materials on this website are provided “as is” and without express, implicit or otherwise derived warranties.
As far as possible as permitted by law, all guarantees are excluded, leaving safe those guarantees that cannot be legitimately excluded from consumers.
Purchase Conditions of the Website CREANDOHOSTELERIA is not responsible, directly or indirectly, for any of the information, content, statements, and expressions contained in the products marketed by www.creandohosteleria.es. Said responsibility rests at all times with the manufacturers or distributors of said products. The client understands that CREANDOHOSTELERIA is a mere intermediary between him and said manufacturer or distributor.
Although CREANDOHOSTELERIA makes all reasonably necessary efforts to guarantee that the information available on the Website is up to date and that the Website functions normally and is available at all times and has adopted all the security measures required by the regulations
applicable, cannot guarantee that said information will be updated at all times and free of errors, rapid and uninterrupted use of the Website or the absence of errors or security risks. In particular, but without this list being exhaustive, CREANDOHOSTELERIA is not responsible, to the maximum extent permitted by law, for technical failures that, due to fortuitous or other causes, prevent the normal functioning of the Website due to lack of availability. of the Website for maintenance reasons or other technical causes that prevent the availability of the service, including drops or interruptions of the telecommunications network; Damages derived from computer viruses and the like or that are generated as a result of improper use of the Website; or the unauthorized interference of third parties in the service. Taking into consideration the advances of the technique, it is possible that third parties access the Website and cause disturbances. Without prejudice to the compliance by CREANDOHOSTELERIA of its legal obligations regarding security and any other technical measures that may be adopted to reduce this type of risk, CREANDOHOSTELERIA – does not assume, up to the maximum allowed by the applicable regulations, any responsibility for damages of any nature that may be caused to the User for the aforementioned causes; or, due to possible conflicts between Users related to the use or contents of the Website.
The User will be liable for damages of any kind that CREANDOHOSTELERIA may suffer as a result of the User’s breach of any of the obligations established in the purchase conditions. Likewise, the User will hold CREANDOHOSTELERIA harmless from any sanction, claim or demand that may be filed by a third party, including any public bodies, against SILLASMESASHOSTELERIA SL, its administrators, attorneys or employees as a consequence of the violation of any rights of third parties or of any applicable regulations by said User through the use of the Website in a manner contrary to the provisions of these conditions of purchase.
15. INTELLECTUAL PROPERTY
You acknowledge and consent that all copyright, registered trademark and other intellectual or industrial property rights over the materials or content that are provided as part of the website correspond at all times to CREANDOHOSTELERIA or to whom the license for its use is granted. You may make use of said material only in the way that is expressly authorized by CREANDOHOSTELERIA or whoever has granted us a license for its use. This will not prevent you from using this website to the extent necessary to copy the information about your order or Contact details.
16. WRITTEN COMMUNICATIONS
Applicable regulations require that part of the information or communications we send you be in writing. By using this website, you agree that most communications with us will be electronic. We will contact you by email or provide you with information by posting notices on this website. For contractual purposes, you agree to use this electronic means of communication and acknowledge that all contracts, notifications, information and other communications that we send you electronically comply with the legal requirements of being in writing. This condition will not affect your rights recognized by law.
17. NOTIFICATIONS
The notifications that you send me should preferably be sent through our contact form or email. In accordance with the provisions of clause 16 and unless otherwise stipulated, I may send you communications either by e-mail or to the postal address provided by you when placing an order.
It will be understood that the notifications have been received and have been correctly made at the same time they are posted on our website, 24 hours after an email has been sent, or three days after the date of posting of any letter. To prove that the notification has been made, it will be sufficient to prove, in the case of a letter, that it had the correct address, was correctly stamped and that it was duly delivered in the post office or in a mailbox and, in the case of an email , that it was sent to the email address specified by the recipient.
18. ASSIGNMENT OF RIGHTS AND OBLIGATIONS
The Contract between you and CREANDOHOSTELERIA is binding both for you and for us, as well as for our respective successors, assignees and successors in title.
You may not transmit, assign, encumber or in any other way transfer a Contract or any of the rights or obligations derived from it in your favor or for you, without having obtained our prior written consent.
CREANDOHOSTELERIA may transmit, assign, encumber, subcontract or in any other way transfer a Contract or any of the rights or obligations derived from it in our favor at any time during the term of the Contract. To avoid any doubt, said transmissions, assignments, encumbrances or other transfers will not affect the rights that you have as a consumer recognized by law or will cancel, reduce or limit in any other way the express and tacit guarantees that may have been granted.
19. FORCE MAJEURE
CREANDOHOSTELERIA will not be responsible for any breach or delay in the fulfillment of any of the obligations assumed under a Contract, the cause of which is due to events that are beyond our reasonable control (“Force Majeure”).
The Causes of Force Majeure will include any act, event, lack of exercise, omission or accident that is beyond our reasonable control and will include especially (without limitation) the following:
1. Strikes, lockouts or other protest measures.
2. Civil commotion, revolt, invasion, terrorist attack or terrorist threat, war (whether declared or not) or threat or preparations for war.
3. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster.
4. Impossibility of using trains, boats, airplanes, motor transport or other means of transport, public or private.
5. Impossibility of using public or private telecommunications systems.
6. Acts, decrees, legislation, regulations or restrictions of other governments.
7. Strike, failures or accidents of maritime or river transport, postal or any other type of transport.
It will be understood that our obligation to comply under any Contract will be suspended during the period in which the Force Majeure Event continues, and we will have an extension in the term to fulfill our obligations for the duration of such period. We will use all reasonable means to end the Force Majeure Event or to find a solution by which we can fulfill our obligations under the Contract despite the Force Majeure Event.
20. WAIVER
If, during the term of a Contract, we stop insisting on strict compliance with any of the obligations assumed by virtue of it or any of these Conditions, or if we stop exercising any of the rights or resources that we are empowered to exercise or filed by virtue of said Contract or these Conditions, such fact will not constitute a waiver of said rights or remedies nor will it exonerate you from complying with such obligations.
Waivers we make to require compliance will not constitute a waiver on our part to require subsequent compliance.
No waiver on our part of any of these Terms and Conditions will take effect, unless it is expressly stipulated that it is a waiver and it is communicated to you in writing in accordance with the provisions of the Notifications section above.
21. SEVERABILITY
If any of these Conditions or any provision of a Contract are considered invalid, illegal or unenforceable to any extent by the competent authority, they will be separated from the remaining Conditions, conditions and provisions that will continue to be valid to the extent permitted by law. law.
22. INTEGRITY OF THE CONTRACT
These Conditions and any document to which express reference is made in them constitute the entire agreement existing between you and CREANDOHOSTELERIA in relation to the object of the Contract and replace any other previous pact, agreement or promise agreed between you and us verbally or by written.
You and CREANDOHOSTELERIA acknowledge having agreed to enter into this Contract without having relied on any statement or promise made by the other party or that could be inferred from any statement or writing in the negotiations entered into by the two before said Contract, except for what is expressly stated mentioned in these Conditions.
Neither you nor CREANDOHOSTELERIA will have recourse against any uncertain statement made by the other party, verbal or written, prior to the date of the Contract (unless such an uncertain statement had been made fraudulently) and the only recourse available to the another party will be for breach of contract in accordance with the provisions of these Conditions.
23. RIGHT TO MODIFY THESE CONDITIONS
CREANDOHOSTELERIA reserves the right to review and modify these Conditions at any time.
You will be subject to the policies and Conditions in force at the time you place each order, except that by law or decision of government agencies you must make changes to said policies, Conditions or Privacy Statement, in which case, possible changes will also affect the orders that you have previously made.
24. APPLICABLE LAW AND JURISDICTION
These general conditions are ruled by the Spanish Law. In case of litigation, the client renounces his own jurisdiction, submitting to the courts and tribunals of Santiago de Compostela. Province of La Coruña.